Collaboration Consulting

• Teaming

Teaming:  Do you and your employees blend your strengths and roles to create a seamless team with high productivity and high morale?

 If no, we can:

• Assess your team’s strengths and improvement opportunities
• Consult to improve your team processes
• Train team leaders and members in teamwork skills

Testimonials:

"Not only have I hired Susan to facilitate training programs for our company, but I’ve had the fortune of attending some of the sessions she has facilitated to address team issues. She is one of the best team facilitators I have experienced. She is able to balance a very gentle touch with a focus on the end result. I’ve been impressed with how quickly and professionally she can lead a struggling team to closure."

Assistant Vice President of Training, Insurance Company

"... Susan, this quick note is to thank you for actively working with our client in facilitating their solving of significant problems of internal communication and teamwork. They were very pleased with your insights and approach in guiding them to an internal customer service approach for breaking down fences and improving communications. Until another time, thanks, again! ... " 

Senior Consultant, Human Resources Consulting Firm

"Susan deGrandpre helped one of our largest patient care groups implement their staff code of conduct.  She designed both a training program on conflict prevention and a train-the-trainer program so staff could present these workshops to their co-workers.

"As an external consultant to this process Susan took great care and time to understand the culture and requirements of these nurses.  She spent a full day shadowing in each of the four departments, even observing a patient “code” when vital signs declined unexpectedly.  As a result the case studies she wrote accurately reflected the day-to-day challenges to maintaining positive relationships.

"Susan’s goal for us seemed to be to provide training that would be real, applicable, and lasting in value.  Using her gift for sensitivity and her perceptive listening she guided the steering team of nurses through the process of learning to become trainers.  The outcomes:  Nurse-trainers’ confidence soared, the workshops ran smoothly, and staff on these units have greater appreciation for their roles in preventing and addressing conflicts.

"Because of Susan’s skill and professionalism, I was able to confidently leave this project in her hands with little but initial direction.  I would gladly hire Susan again."

Senior Training and Organizational Development Consultant, Hospital

Along with our service, you’ll receive:

• Consultation
• Design
• Facilitation
• Training
• Follow Up

a business teamwork program

For a free initial consultation, call (207) 883-6978 or email info@collaborationconsulting.biz.